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UX Research / Information Architecture / Interaction Design

USDA.gov

Redesigned the USDA’s flagship website from the ground up—simplifying access to government resources and increasing user success rates by up to 8×. Led research, design, and post-launch validation for a complete user-centered transformation.

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UX Research/ IA / Wireframing/ Interaction Design/ Usability Testing

OneUSDA Intranet

Reimagining USDA’s internal intranet through evidence-based design.
I led extensive user research and UX strategy to uncover hidden usability issues, resulting in a clearer information architecture, unified personalization, and measurable impact across the agency.

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User Flow Redesign/ Map Design/ UI Design

ARIVA RELOCATION

Ariva is a startup in its early stages.  They are a relocation service that aims to give guidance to people moving to D.C.  We were asked to redesign their onboarding process and also to design an interactive map for their website.

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Washington, DC, USA

©2017 by Jaime Ventura.

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